Follow the match. Stay one step ahead
For adult users only
18+
Privacy Policy
1. Introduction
Optostak ("we", "our", "us") is committed to protecting the personal data of anyone visiting and using our platform. This privacy policy details the data we collect, how we use it, the legal basis for processing, the protection measures in place, and the rights you have as a user based in the United Kingdom or the European Union.
We take privacy very seriously. Our platform is primarily informational, and we only collect data necessary for the operation and improvement of our service.
Please read this policy carefully. For any questions, contact us at info@optostak.com.
2. Who we are
Optostak is a tennis tournament analysis and information platform operated from the United Kingdom. As the operator, Optostak is responsible for processing personal data collected through our website.
3. Data we collect
3.1 Data you provide directly
We only collect personal data you choose to provide, such as:
- Contact form: name, email address, message content
- Editorial collaboration requests: professional information voluntarily shared
- Newsletter subscription (if applicable): name and email address
We do not request sensitive data (as defined by Article 9 of the GDPR) through our standard channels.
3.2 Data collected automatically
When you visit Optostak, certain technical data is automatically collected by our servers and analytics tools:
- IP address (anonymised for analysis)
- Browser type and version
- Operating system
- Pages viewed and navigation path
- Date and time of visit
- Referring URL
- Device type
This data is mainly used in aggregate form and does not normally allow personal identification.
3.3 Data from cookies
In accordance with our Cookie Policy, we collect information via cookies placed on your device. For more details, please consult that policy. Collection of data via non-essential cookies requires your explicit consent.
4. How we use your data
We use your personal data for:
| Purpose | Legal basis |
|---|---|
| Responding to contact form requests | Legitimate interests / pre-contractual measures |
| Sending newsletters or updates (if applicable) | Consent |
| Analysing platform usage to improve content and performance | Legitimate interests (with anonymisation) |
| Detecting and preventing fraud, abuse, or technical attacks | Legitimate interests / legal obligation |
| Complying with UK and EU legislation | Legal obligation |
We do not use your data for individual automated decisions or profiling with legal or similar effects.
5. Legal basis for processing (GDPR)
In accordance with Article 6 of the GDPR, we process your personal data on the following bases:
- Consent (Article 6.1.a): for newsletters and non-essential analytical cookies
- Contractual necessity (Article 6.1.b): to respond to direct requests and editorial collaborations
- Legal obligation (Article 6.1.c): to comply with UK or EU law
- Legitimate interests (Article 6.1.f): for security, fraud prevention, and overall analysis, respecting fundamental rights
You may withdraw your consent at any time without affecting the lawfulness of prior processing.
6. Data sharing and third parties
Optostak does not sell your personal data to third parties nor share it for commercial purposes unrelated to the platform.
We may share data with:
- Hosting and infrastructure providers acting as processors under GDPR-compliant agreements
- Third-party analytics services (e.g., Google Analytics) when you have consented to analytical cookies
- Judicial authorities when required by law or court order in the UK or EU
For transfers outside the EEA, we ensure adequate protections, including standard contractual clauses approved by the European Commission.
7. Data retention
We retain your personal data only as long as necessary for the purposes described:
| Data type | Retention period |
|---|---|
| Contact form | 24 months after last contact |
| Newsletter subscribers | Until unsubscribe + 3 months administrative |
| Server logs | 12 months |
| Anonymised analytical data | Up to 26 months |
Afterwards, data is securely deleted or anonymised.
8. Data security
We implement appropriate technical and organisational measures to protect your data against unauthorized access, loss, or alteration, including:
- Secure transmission via HTTPS/TLS
- Access controls limited to authorised personnel
- Regular review of processing activities
- Prior verification of subcontractors
However, no transmission over the Internet is completely secure, and we cannot guarantee absolute security of data in transit.
9. Your rights under the GDPR and UK law
As a user in the UK or EU, you have the following rights:
- Right of access: obtain a copy of your personal data
- Right to rectification: correct inaccurate data
- Right to erasure: delete your data without a legal retention basis
- Right to restriction: limit certain processing
- Right to data portability: receive your data in a structured format
- Right to object: oppose processing based on legitimate interests
- Right to withdraw consent at any time
- Right to lodge a complaint with the ICO or relevant authority
To exercise these rights, contact us at info@optostak.com. We respond within 30 days, with possible 2-month extension for complexity, with notification.
10. Minors
Optostak does not target persons under 18 and does not knowingly collect their personal data. If we discover data has been provided by a minor, it will be deleted immediately. If you believe a minor has provided us data, please contact us at info@optostak.com.
11. Changes to this privacy policy
We update this privacy policy regularly. In case of significant changes, the "Last updated" date will be changed and, if necessary, a notification will be displayed on the platform.
Continuing to use Optostak after an update means you accept the new terms. If you do not accept them, please stop using the platform and contact us to request deletion of your data.
12. Contact for privacy questions
For any questions, concerns, or requests regarding your rights related to this privacy policy:
Response time: 30 calendar days